Maintenance Updates

As part of our proactive efforts to comply with Japanese regulations, we have decided to discontinue services for residents of Japan and gradually implement account restrictions.

If you received an email regarding this matter, and believe this classification is incorrect, please update or complete your Identity Verification Lv. 2 (POA/KYC2)

 as soon as possible to ensure your continued access to bybit.com. Please note that if you do not 

complete your Identity Verification Lv. 2 by

, you will be deemed to be a Japanese resident.

You can complete your Identity Verification Lv. 2 [here](https://www.bybit.com/user/accounts/auth/personal).

If you're a resident of Japan, please note that starting from 2026 your account will be subject to gradual restrictions. You'll receive additional updates on the remediation process in subsequent communications.

We appreciate your prompt attention to this important matter and apologize for any inconvenience this may cause. We sincerely appreciate your understanding and support as we enhance our compliance with regulatory standards.

If you have any questions or concerns regarding this matter, please reach out to our Customer Support team by submitting a case via [this form](https://www.bybit.com/en-US/help-center/s/webform). We'll be happy to assist.

Important notice for Japanese residents

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