Important Notice Regarding Security Awareness and Payment Safety

Jan 30, 2024P2P Trading

Disclaimer: This is a general announcement. Products and services referred to here may not be available in your region. Please refer to T&C for more details.

As part of our ongoing commitment to ensuring the security and well-being of our community, we would like to draw your attention to recent scams regarding the peer-to-peer (P2P) market circulating on social media.

Bybit takes any form of scam or fraudulent activity very seriously, and we are actively working to address and prevent such incidents. To safeguard your funds and maintain a secure trading environment, we urge all users to remain vigilant and follow the guidelines outlined below:

1. Be Alert for Suspicious Payment Requests: Exercise caution when receiving payment requests and thoroughly verify the legitimacy of the request. Double-check any proof of payment received for authenticity.

2. Refer to Order Tips on the Order Page: Always refer to the order tips provided on the order page for additional guidance. Should the user encounter any challenges in processing a payment or face difficulties clicking the "Payment Complete" button, we strongly recommend promptly canceling the order without making any payment.

3. Difficulty Making Payment or Unable to Click "Payment Complete" Button: If you encounter any difficulty in making a payment or cannot click the "Payment Complete" button, we recommend canceling the order immediately. Please reach out to our Customer Support for any assistance, and we will guide you through the process.

4. Enhanced Trading Security Tutorials: Stay tuned for more trading security tutorials that will be made available soon to further enhance your understanding and awareness of potential threats.

5. Product Optimization for Fraud Prevention: We are continually optimizing our products to improve security measures when placing orders and reporting fraudulent activities. We will share more updates once available.

Your safety and security are our top priorities, and we appreciate your cooperation in helping us maintain a secure trading environment for all Bybit users. If you have any concerns or encounter suspicious activity, please don't hesitate to contact our Customer Support team.